Shipping and Returns

Shipping

lalla bee has partnered with UPS to provide you the most favorable shipping costs.

When placing your lalla bee order, please take into consideration that we ship orders Monday through Friday. Orders placed on weekends and holidays will ship on the next business day.

lalla bee ships UPS ground, 2Day and overnight within the US.

2Day and Overnight shipping are not available for Saturday deliveries. Shipping is not available to post office boxes. All orders will take 2-3 business days to process and ship from our warehouse. You will receive email notifications of the status of your order once it is processed and once it is shipped.

International Shipping Available. Price varies depending on weight and address. Please email customerservice@lallabee.com with any questions about international shipping.

Duty and Taxes – The recipient (the party receiving goods) is responsible for all custom fees, including taxes, brokerage fees, and any other fees assessed at the border prior to delivery. The carrier will collect these charges at the time of delivery.

lalla bee U.S. Shipping rates
UPS Ground: $10.00
UPS 2nd Day: $25.00
UPS Overnight: $35.00

Returns

All Sale merchandise is Final Sale and may not be returned or exchanged. Full price items are eligible for return or exchange.

If for any reason you are not satisfied with your purchase you may return it for a full refund or exchange within 14 days of the delivery date. A refund minus a $10.00 restocking fee per order, will be made in the original form of payment. Returns requested after 14 days are eligible for an online store credit for 30 days past the delivery date. Returns requested after 30 days after the delivery date will not be accepted.

Items for return or exchange must not be worn, damaged, or altered in any way. Additionally, all of the tags must still be attached and the items must be shipped back to us with the original invoice and return slip. For a full refund, returns must be postmarked within 14 days of your original delivery date. Customer is responsible for shipping and handling fees.

Requesting a Return

Email lalla bee: customerservice@lallabee.com with the order number and the items you wish to return. You will receive a Return Authorization Number. Please allow 24 hours for your Return Authorization Number to be created.

Complete Return Form: Every shipment will include a Return Form. Please complete this form in its entirety and include your Return Authorization number.
Please send all shipments to:

lalla bee
Attn: Returns
47 High Street #452
Medford, MA 02155